Site News

Hi everyone! The team is here with a few more updates this month!

TOS Update

A message from Manaberry: "Hey all! I'm back into worklist things and first up this week was making some adjustments to the ToS wording in areas where there was some concern. Specifically a section regarding the revoking of designs. I just want to clarify a little bit that the original purpose of this rule was always a last ditch failsafe in case another member was doing things excessively and deliberately harmful to myself or the community (primarily speaking to a member trying to explicitly swindle people or profit from designs at the expense of others). In other words, it'd be pretty dang unlikely that anyone would ever trip over this punishment without doing some pretty obviously heinous things. That being said, it is never ever my intent to cause unnecessary worries so I've removed the revocation note."

The updated section now reads:
Violations to any of the terms listed on this page will first result in warnings from staff and clarification of rules if there are areas of misunderstanding. Repeated blatant violations can thereafter result in greylisting or blacklisting depending on severity.

​Greylist: Currently the greylist is managed privately. If you are on this list, it means that you are on a temporary ban from one or more of the following: purchasing or trading for new World of Eyre designs, joining community events, posting on the discord, and/or making use of payment plans on adoptable design sales. Penalties for each individual may be different depending on the type of activity that landed them on the greylist.

Blacklist: Blacklist will be made public in the event we actually have to add anyone to it. If you are notified that you've been put on the blacklist it means that you are henceforth permanently banned from participating in any World of Eyre community activities, including purchasing or trading to obtain new World of Eyre designs. Any existing elnins owned by a blacklisted member will still be transferable/sellable according to their individual transfer rules, but they will be considered "frozen" and unable to obtain new edits, growths, rank ups, etc until they have been transferred to a member in good standing.

Support Tickets

Next up... Support Tickets!

We now have a way to communicate with group members on site! The ticket system is intended for immediately actionable / resolvable issues like questions or requests for wording clarifications! The ticketing system is not for suggestions. Any tickets that have a suggestion in them we will redirect to the appropriate place to submit those suggestions. We will be touching upon where suggestions will live in this update below so please bear with us here. We will not respond to suggestions like we do questions, as they are not immediately actionable / resolvable and often include broader group considerations and follow up! We consider suggestions in aggregate to understand how the community is feeling, and don't necessarily respond or take action on each suggestion.

Support Tickets are broken down into the following categories:

• Community
  
  • Anything relating to our Discord
  • Questions regarding species, ARPG, direction of community, etc
  • Report issues / concerns with other community members
• Design Updates
  
  • Submissions / Process
  • Mutation or Trait Questions / Clarifications
  • Status of Submission (please wait 2 weeks before asking)
• Patreon
  
  • Issues with receiving Patreon rewards via the website
  • Questions
• Prompts & Quests
  • Submissions / Process
  • Regions / AP
• Masterlist & Ownership
  
  • Report issue or error
  • Rules regarding trading / reselling
• Website
  
  • Bugs, typos, usability issues
  • Wording improvements on specific pages (only existing content/wording, not
    suggestions for new resources / pages / features)

Please select the best ticket category that seems to fit what you're asking about when submitting a support ticket.

Suggestions

And on to...Suggestions!

We've been discussing how to bring back spaces for suggestions in the group. For now we're going to try a hybrid model. Our discord will have a public #suggestions channel, while our site will have a private suggestions form. This form can also be found on our Group Staff & Resources page. We're hoping that between these two spaces the community will have some way they feel comfortable submitting suggestions and feedback.

We will definitely read the suggestions submitted via public suggestions channel and private suggestions form but we will not respond to suggestions unless there's a need for clarification or we are pursuing a specific suggestion. This is not to be assumed that we won't consider suggestions, but replying to hypotheticals can take up a lot of resources we could better spend implementing features for the group. We do want everyone to feel like their voice is heard so please feel free to use the channel and form freely.

As the nature of both channel and form are for suggestions you'd like to see, please keep the conversations and feedback constructive. Different ideas and views are welcome, please just be respectful of everyone. If we observe conversations slipping into feedback that is not constructive or aggressive towards other users or staff we will be forced to re-evaluate how we handle suggestions for the group.

While the private form is up now, we will be adding the discord channel in the next day or two just to make sure we get everything set up right. Thank you for your patience on this!

October Prompt AP!

The October "Ghoulish Gifting" prompt has been updated with information on how to earn AP for this month! If you do 2 gift art pieces and 2 region themed word searches you will be able to earn a maximum total of 2AP this month. Please read the prompt details closely to make all requirements to qualify for this month's AP are met. Word search solutions must be submitted through claims separate from their approved prompt submissions, but must link back to their corresponding gift art submissions. (Examples of what this should look like are linked in the prompt description.)

See this month's prompt here — Show details for more info.

With everything else unusual happening this year it seems some limited time Masterlist Merchant frames are being stocked too. They will be in stock for the duration of October (until October 31st 11:59pm PST). She probably told a fortune that supplies to stock these specialty frames would arrive on time months ago...but her fortunes are a bit...well you know.

You may want to head on over to her shop here to purchase a few before she foretells something else...

Hi everyone! Here with updates relative to verification emails and prompts from last month and this month!

Updates on Account Verification Emails

We're currently still struggling to get email verification working through certain providers (yahoo, aol, and hotmail mainly). We've contacted SendGrid customer support but have yet to hear back from them on if there's anything they can do to help us resolve this issue. So our hands are a bit tied on this.

The most we can do for now to try to accomodate is have you note the Berry-Bazaar group with an alternative email to try, if you're unable to verify with the email you used initially. Please also include your site username so we know what account email we need to try to update. We've been finding gmail seems to work the best. We know that may not be an option for some group members but so far it's been the most consistent. If gmail is not an option for you we can try any alternative emails you have to see if one might work, but we still may end up stumped until we hear back from support. We can also verify there aren't typos or anything in your current email if that's a concern, since it has come up a few times already.  ovob

If you are struggling to verify your first account do not create a second account to try to verify again. Please contact us through a group note! Let us help you, we would be happy to! Thank you.

Update on October's monthly prompt

October's prompt is now live! This month's prompt is a gift art prompt, since we heard the community might be itching to treat others to something sweet. ^^ Due to this being a gift art prompt AP will be run a bit differently this month. We're still setting up the activity a bit so we'll post an announcement about it in the next few days here. Feel free to read the prompt's details for more info on October's prompt here.

Updates For the August/September prompt

We've extended the deadline for submissions to the "Light Storms" monthly prompt by an additional week (7 days). This means the prompt will now end on October 7th at 11:59pm PST. We were hoping for news back from SendGrid much sooner but with no word back yet we're giving a little additional time to allow for submissions and get people up to speed on how we'll be addressing account verification problems during this time.

If you are currently a verified user you can skip the rest of this news post, as the information will not apply to you!

Updates on MonthLy Prompts for Accounts Unable to Verify

We understand that the account verification problems are quite frustrating, given gmail or creating an alternate email may not be an option for all users. We do want to provide a way to let users currently stuck in the middle of account verification problems submit their prompts on time with intent to redeem them later on site for currency. With currency tracking and prompts now living entirely on the World of Eyre site we will not be using old systems of currency granting/tracking via google sheets and comments.

How this will work:

• We set up a folder called "M-000 Holding" (here) on dA for prompts from users that have been unable to verify their account.
  
  • This folder is considered a holding folder, meaning it will just be a place for us to cross check the requirements listed below were met when a user is able to finally participate on site.
  • Submissions to this folder will not have any AP/EC tracked/granted for them. At most we may record down that requirements for a certain region's AP are met, however no currencies will be granted until the submission comes through the world of Eyre site itself.
• In order to submit to this folder on DeviantArt you must meet the following requirements:
  1. You must have a link to your World of Eyre site account in the description of your prompt entry. (This is so we can verify you have signed up for the site, agreed to the Site Terms of Service, and are currently unverified. You do not need to wait to be verified to submit to this folder, though we request users only submit to this folder if they are unverified and are unable to verify their account.)
  2. Any monthly prompt submitted must meet our General Prompt Entry Rules and Guidelines as well as the quick rules listed for the corresponding monthly prompt, and Regional Affinity Guidelines if you're trying to earn AP!
  3. Any monthly prompt submitted must be submitted during the corresponding time window for that prompt. This means you'll need to submit it to this holding folder before the deadline for the prompt you're submitting it for.
     • Moderators will be approving submissions into this folder, so if your submission does not appear right away in the folder don't be alarmed. You may ask a moderator to check your submission is pending review/approval into the holding folder. This can be done by noting the group or asking in the discord #questions channel.
     • If your submission was submitted last minute moderators may not be present at the time of prompt close, so please plan to submit it in advance to give moderators at least 24-48 hours if you're wanting to request this sort of double check.
• Once your submission is in the folder you have until the end of the following month to contact us in some way to try to seek help for verifying your account.
  • Please do not wait until the last minute to contact us if you're having trouble verifying your account. We want to help and we're leaving an entire month of leeway just to try to determine what your verification problem might be, and attempt to fix it.
  • If we find the problem to be something we cannot fix, specifically you are unable to use an alternate email for any reason or do not wish to try alternate emails, then we'll leave your prompt submission in the holding folder on dA until you are able to verify your account. This will mean waiting for the third party customer support to get back to us, which we have no ETA on and likely won't be able to give an ETA on.
  • We will not be creating workaround systems/solutions for accounts unable to verify beyond this holding folder. This means you will not be able to track or spend currencies, or use any of our existing systems on site, until your account is verified. If this concerns you, then you may want to refrain from submitting prompts until you are able to work with us to try to verify your account.
• If you were able to verify your account and currently have a submission accepted into the holding folder, please note the group! We will work with you to make sure your prompt gets into the correct submission folder on the World of Eyre site.

We hope this clarifies our plans relative to future prompts and unverified accounts. Thank you for working with us as we muddle through getting these email problems resolved! We hope this won't have to be a long term solution to this problem, as not having a definite solution is not ideal for anyone involved. >^<b

Hey folks! The mod team has been hard at work chugging through as many design approvals as we can. Since the site was opened we've approved 91 design updates! So we're making great headway on the approvals queue. We just wanted to give you guys a bit of a summary on recent issues / changes that have come through the approvals pipeline since site launch.

Updates on Allowing Outfits in Masterlist Art

We have updated our design submission rules to allow for outfits in the masterlist art, since a lot of people were really wanting to show off their Elnin's swag in their masterlist card. ;)

Cost Breakdown for Masterlist Updates:

• Accessories or Outfit that was part of an Official Guest Art Sale = Free
• Accessories with Visible Markings = Free
• Outfits Submitted with Design Approval = Free
• Consecutive Outfit Submissions = 2EC

Regarding Outfits Submitted with Design Approval: Please be aware that for record purposes we require the first image framed from the design approval to be the naked (or minorly accessorized) version of the elnin where the markings are unobscured. As only one image upload can occur at a time through the design approvals system, we will then allow a free update (limit one) after the approval so that the clothing version can be displayed in the masterlist frame.

Since there have been a lot of design submissions already, we are allowing those who have already gotten their design approved to submit a design update with an outfit for free (as long as it uses the same art as the existing masterlist art!). We're leaving this open for a 1 month window, so if you want to have your outfit art in the masterlist free of charge please submit it via a design update prior to Oct 27 at 11:59pm.

Delays on Certain Design Updates

We've already run into a lot of design updates where we've needed clarifications on mutation and trait details, and have been working with Manaberry on nailing those down. If you're still waiting to hear back to us on a priority submission this is probably why. However, getting these clarifications is taking a while, so we have started sending back design updates that were pending review from Manaberry to let the owners know what the hold up is and give them the option to just change the art rather than waiting. We usually err on the side of not requesting changes unless we're sure it's an issue, which is why we've been checking with Manaberry on some of these things instead of just sending them back, but we understand some people might rather just alter the art rather than wait to get a definite ruling on it. If you get a feedback like this it's totally up to you if you'd rather wait in case Mana gives you the OK. However, waiting does not guarantee you won't be asked to make changes even after Mana does review it.

Here is a brief summary of some rules clarifications and decisions we're currently working on. Just so you know if you submitted a design update with this mutation or trait it's likely the reason it's being held up.

• Luminous Markings
  • Can these appear on the tail?
  • Do these have to use existing markings or can you add new markings? What about Elnin with little to no markings?
  • What counts as "markings" vs "base coat"
• Sectoral Heterochromia
  • Clarification on how much of the eye/horn it should occupy, and also when stacked with other kinds of heterochromia
  • Clarification on allowances for icons / symbols such as hearts and stars
• Hybrid Crowns
  • Just more information in general since they tend to allowed to be "more fancy" than the regular version of crowns and Mana has been the only one approving them until now
• More details on what Mana considers allowable as "natural progression" for growths without having to pay for edits

There are more special cases that require manaberry's input, but these are the main contenders for the hold-ups.

Updates to Mutation / Trait Resources and Guidelines

As part of the process of getting these mutation and trait clarifications from Manaberry we are being sure to update our guides to reflect that information. We're working really hard to make our mutation entries and trait guides cover more ground, and head off any potential issues you may run into in getting your design approved. We're also adding examples from existing Elnin that we feel exemplify the mutation or trait best (click the thumbnail to see the full size image!). Here are some of the mutation and trait guidelines that we've updated so far.

As a general note to find the most up-to-date information for mutations be sure to refer to the Enclycopedia entry. This can be found either by going to Browse -> Encyclopedia or "Mutation List" in the Directory. The end goal is for the Encyclopedia entries to have all the nitty gritty details, and for the guides to be more generalized information / how it works.

• Fauna Crowns
  • Added: “A small fantasy tweak can be added to the creature, but overall it should be a recognizable real-world animal. If you are submitting a fantasy-esque creature design please be aware that, if approved, it would be accepted into the canon of Eyre and considered a part of the World of Eyre. Any fauna crown creature design would be able to be drawn by other community members in prompts and activities.”
  • Added: “Rule of Palm: The creature in a fauna crown should be able to fit in the palm of your hand in its real-world equivalent. So something like a deer would obviously not fit in the palm of your hand, even if it's drawn to be miniature it would still not be allowed.”
• Starlit Anima
  • Added: "The sparkles / stars need to be white or near-neighbor to the anima color."
  • Added: "Exception: If Elnin has starlit suffusion it can match the starlit suffusion color"
• Cloudlet Crowns
  • Added: Should be only one cloud / piece of cloud
  • Added: Hybrid cloudlets can contain multiple clouds / clumps of clouds
• Hybrid Crowns
  • Added: Only faerie orbs can display a sparkle effect on the crown without any extra mutations affecting the crown
• Trinket Crowns
  
  • Added: Must either be 1 material OR 2 colors

This is definitely a constant work in progress for us, but we plan to keep documenting these changes and sharing them with you guys periodically! As well as rule updates we'll be going through each trait and mutation entry and adding good examples for you to reference when working on your designs, like you can see in the entries above. It will take us a long time to get through the whole list but we'll work on it slowly but surely!

With the site launch a lot of folks are getting stuck on similar issues, so this post is to cover common things you'll run into when first trying to set up your account and banks!

How do I submit my legacy prompts so that my AP shows up in my character's banks?

• You can find the instructions for this in our Legacy Prompts, Acts, and Participation Walkthrough
• Please be familiar with the rules you can find in the Prompt Archive

How do I claim my EC?

• Go to your Profile Settings and hit the "Update Logs" button at the bottom.
• If there is an error or it doesn't work, please ask us for help in either in #questions in discord or by noting the group on dA. Also please let us know if you have updated your DeviantArt username in the past few months since that is most likely the issue!

How do I claim my SC?

• Go to your Patreon Account info in your profile settings and verify your Patreon Account
• There should now be a button at the bottom of this page to claim your SC
• If there is an error and it doesn't work, again ask us for help in #questions or by noting the dA group. Again, if you've changed your Patreon name or deleted your Patreon account etc please provide us with any information you think is relevant.

How do I claim my Undine Tail / Patreon specialty items?

• These will be distributed manually and may take up to a week to show up in your banks. No need to contact us or do anything, just check your bank in a week and if you're still not seeing it then you can let us know in #questions or dA group note!

How do I claim my Patreon Lifetime Rewards / Noble Growth?

• You can claim your Noble Growth slot (and any future Patreon Lifetime Rewards) by going to your Patreon Rewards tab in your account settings

Welcome to the World of Eyre site!

We’re in the first phase of the site’s release so please keep in mind there may be areas of the site we’re still polishing and refining a bit! Most of the critical information should be live but we will continue to expand on provided info as time goes on!

With that said here are the things you’ll be able to access right away. Most information on the site can be accessed through our Directory of Resources, the directory is also linked in the menu for easy access!

Relative to the specific things you can access and use right away:

• Customizing your Elnin’s names and profiles!
  • You can also redeem the free “Bloom” frame if you desire!
  • To walkthrough how to use these features visit the Profiles & Framing section of our Helpful Walkthroughs page.
• Questing / Acts
  • Information on Questing and Act submissions can be found on our Questing Guide page.
  • For a walkthrough example of doing a Resonance Quest for an elnin specifically please check out the Resonance Quest section of our Helpful Walkthroughs page!
• Prompt Submissions
  • The General Prompt Guidelines page now includes details on how to submit prompts!
  • Parts of the Detailed Regional Affinity Guide we have previously had stashed are now included as part of the Regional Affinity Guide and more specific region features and details have been expanded upon on the pages set up for each Region.
  • Our monthly prompts (for now just the current month's prompt) can be found on site moving forward.
• Redeem AP from legacy prompts / participation so that it shows up in your Elnin’s character banks
  • Information on Legacy prompts and submissions can be found on the Prompt Archive page.
  • Examples of how to submit Legacy Prompts, Acts, and Participation are provided as well!
• Check out all the new guides, resources, and new processes for edits, growths, rank ups, prompts, quests, etc!
  • There is a lot… but there will be a highlighted pink tag by any major changes or updates during the site transfer if you just want to look for those!

Keep in mind all walkthroughs found on the Helpful Walkthrough’s page are intended to help visualize some of our processes if you’re seeking guidance or direction on your approach! They are in no way all inclusive or a full substitute for familiarizing yourself with the general rules and processes of each activity you wish to do.

Linking Your Accounts!

• To link your DeviantArt account you must be logged into that deviantart account in another tab in the same browser window you are logged into as the World of Eyre site. You should be prompted to link your account upon joining the site.
  • This will be the account used to pull in your EC bank!
• To link your Patreon account, again you must be logged into that account in another tab while in the same browser window.
  • This is the account reference that will pull in your SC bank!

Please let us know if you have any trouble connecting your accounts in the #questions channel on discord or through a note to the Berry-Bazaar Group.

Bug Reports, Website Questions, & Site Feedback!

We've moved instructions on how to submit website questions and bug reports to their own resource sections.

If you want to help out a fellow member with a link to a resource you’ve found we ask you also supply that in the #elderberry_lounge channel. While we appreciate the willingness to help we would like to keep #website_bugs and #questions channels free of user response for the most part, just to make sure the info getting across is accurate and clear! There's a lot of new things to cover so we don't want to miss anything.

Thank you once again for your continued support and patience with us as we navigate these changes. We're excited to be able to share our efforts with everyone!

Hello everyone!

Growths, Rank ups, and Edits are open on the site now, as well as general art updates without stat changes/edits!

You can find resources on these processes on the following pages:

• Kittom Edits & Growths
• Adult Elnin Edits & Rank ups
• Art Updates (without stat changes/edits)

If you're looking for example walkthroughs (with linked screenshots) on how to do some of these processes, please visit our Helpful Walkthrough's page.

There are sections on:

• Growths
• Resonance Questing
• Unlocking Ranks

We currently do not have an explicit walkthrough for rank ups. The process is very similar to growths, however, pricing is different between the two processes so please be sure to check out the Adult Elnin Edits & Rank ups page! We also do not have an explicit walkthrough for what an art update without stat changes/edits would look like but this will be on our list of things to add in the future.

Historically, growth slots/edits were purchased separately from submitting art. That is no longer the case. All growths, rank ups, edits must be accompanied by updated art to be submitted. WIPs are completely acceptable and encouraged. Full payment should be attached alongside any WIP. If we do not see payment attached, feedback will be deprioritized.

Prioritized Submissions

For this initial launch, we’ll be prioritizing the first submission any user makes. If you plan to submit many growths, try to submit the one you want us to follow up with the most. If we experience a low volume of submissions, we’ll turn our attention to other submissions in the queue, but we suspect it will be pretty busy!

Patreon growths/rank ups/edits that have already been paid for are currently listed on the masterlist and can be found under the “Notes” tab next to the “Info” tab of a masterlist entry. If you have purchased a growth/rank up/edit through Patreon, just mention it in the comments of your submission so we know to check for it.

• We’ll also be checking those to make sure Patreon submissions (which do not have EC/SC/AP payments attached do not get deprioritized on accident.)
• Patreon submissions will not get more/less priority over first EC/SC submissions.
• Patreon related submissions will get priority over second/third/etc. EC/SC submissions during this initial release.

Deprioritized Submissions

Outside of your first submission, the following will always have low priority. This means these types of submissions may take us a week, if not longer, to respond to. If we have a low volume of submissions, we may get to these quicker. Do not inquire if we’ve seen your submission yet, it will be in our queue and depending on how things go the queue may be quite long!

• WIP submissions for growths/rank ups/edits without full payment attached.
  • It was mentioned above, but these sorts of reviews will make it harder for us to get through the queue, as we have to sift around them to give priority to those who can pay immediately. 
  • Please also note that if you submit a WIP without payment, you cannot delete your submission to add payment later. This means if we don’t get to it quickly and suddenly you can pay, you will not be able to edit your submission to add the payment to flag the growth/rank up/edit as a priority. We highly recommend not submitting growths/rank ups/edits you cannot pay for right away.
  • Please note modberry, or post in the #eyre_website channel, if you need a design update approval sent back to a drafted state or rejected entirely, so you can submit it at a later time.
    

• Minor standalone edits (beyond your first submission to our queue).
  • Again, it may take us a week if not longer to review these, so we encourage grouping your minor edits even if it means they may appear to be a medium or major edit later.
  • Edits are always evaluated primarily relative to the current design, and secondarily relative to the original design. At a base level, we’ll be evaluating edits relative to the current design, and then looking at the original to make sure edits are not straying too far. An elnin should, at most, always look like it could be a sibling to the original design.
  • Original, in this context, is considered to be the first design of an elnin (whether it was a kittom or adult design purchase).
  • The edits system will be monitored for abuse. If we believe a user is trying to bypass the EC cost, then we retain the right to adjust the cost to a higher tier.
    

• Art Updates without stat changes/edits
  • Like the above items, these will have lower priority as they should be for the most part cosmetic and potentially have no bearing on events.

Overall, priorities will be roughly as follows:

1. First requests from users with EC/SC/Patreon payment
2. General requests from patrons (ie. Anything paid with USD that wasn't their first patreon growth/edit/slot)
3. Second, third, etc (growth/rank up/edit) requests from users with EC/SC
4. Minor edits/mutation additions that are standalone (paid with EC/SC/AP and not grouped with a number of other edits+additions)
5. Requests with no payment attached (images just for review/feedback that people want to know but didn't attach payment on)

Growth / Rank up / Edit Questions

You can find a resource on how to submit questions related to design updates and feedback here.

Thank you for your patience on this everyone! Sorry, this got a bit long but all of this information is really important.